Privacy Policy

Introduction

This Privacy Policy is intended to inform you about how DLUX GLOBAL SA, a company registered in Switzerland, collects, uses, protects, and shares your personal data in connection with the use of the website www.lashup.ch (or any related domain).

DLUX GLOBAL SA is committed to complying with applicable data protection laws, including the GDPR (General Data Protection Regulation) and the Swiss Federal Data Protection Act (FADP).

Data Controller

DLUX GLOBAL SA
Place de Cornavin 16
1201 Geneva – Switzerland
Email: info@lashup.ch

Data Collected

We collect the following data when you use our website or services:

• Identification data: name, surname, email address, phone number
• Booking data: date, time, selected service, technician’s name
• Payment data (if applicable): payment type, status (no full bank data is stored)
• Browsing data: IP address, browser type, pages visited, visit duration

Purposes of Processing

• Your personal data is processed for the following purposes:
• Appointment and service management
• Responding to requests via our contact form
• Sending marketing communications (with your consent)
• Improving our website and user experience
• Complying with our legal obligations (accounting, tax, security)

Legal Basis for Processing

We process your data:

• Based on your consent (newsletter subscription, contact form)
• For the performance of a contract (appointment, service)
• To comply with a legal obligation
• Based on our legitimate interest (site security, anonymous statistics)

Cookies

Our site uses cookies to:

• Ensure proper site functionality
• Measure audience and analyze navigation
• Provide relevant content

You can configure cookies via your browser settings or through the consent banner displayed during your first visit.

Data Retention

Your data is retained:

• For the time necessary to achieve the intended purpose
• 10 years for accounting obligations
• Until your deletion request for marketing data

Data Sharing

Your data may be shared with:

• Our technical partners (hosting, booking tools, email providers)
• Our accounting or legal providers if needed
• Swiss authorities when legally required
• No data is sold to third parties.

Your Rights

You have the following rights:

• Right to access your data
• Right to correct or delete your data
• Right to object or restrict processing
• Right to data portability
• Right to withdraw your consent at any time

To exercise your rights: info@lashup.ch

Security

We implement technical and organizational measures to ensure the security of your data (HTTPS, firewall, restricted access, regular backups).

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Changes to the Policy

This Privacy Policy may be updated at any time. The updated version will be published on this page with the revision date.

Last updated: June 11, 2025